SCOM Skype for Business 2015 Management Pack QoE Monitoring Issue

Hi All!

First all, please make sure that you install/update to latest Skype for Business 2015 Management Pack (SfBMP) version from Microsoft Site. (9319.247 at moment then I am writing Post)

Check SfBMP documentation from MS and make sure that you Enabled Proxy for Agents in SCOM Console or through Powershell.

On SfB level: you need to define Network Site, Network Region, Network Subnet – for  this SfBMP this information have to be configured.

OK let’s assume that you set all prerequisites and SfB Servers from you Topology were discovered with appropriate Roles.

But what about QoE Monitoring? If there is no info in Detail View for Instances:

screeen-8

 

You have to define thresholds for OoE Discovery according to your SLA’s for Example like that:

qoe_overides

Here is some insights:

If we checked that QoE Discovery code in Exported Management Pack we will notice following comment:

#############################################################################

# 1. Discover problematic QoE instances. ( Healthy instances are not discovered at all )

# 2. For each QoE instance, set values of Attributes with alerting context.

#    ( These will be used at Analysis step )

So you will see nothing in views if threshold values are too high (by default for Warn State =14 for Critical State=20) So if you NEED to have info in views you have to setup pretty low threshold values.

And at the End:

screeen-1

Happy Monitoring!

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